Your AI picks up the phone and gets the job done
An AI phone assistant that answers calls like a trained employee: it answers questions from your knowledge base, books appointments mid-call and transfers to a human when needed.
Features
What the phone assistant does
Answers from your knowledge base
The phone assistant draws on the same content as your chatbot: website, documents, Q&A. It doesn't make things up; it answers from what you've provided.
Books appointments mid-call
Free slots from your Google Calendar, appointment confirmed before the caller hangs up. With buffers and the right time zone, no callback needed.
Routes to the right department
The AI reads the request, works out who is responsible and connects to the right department or person: sales, support, accounting. You set the rules and contacts; the AI never sees the numbers.
Pick the voice that fits
Six realtime voices to start, more in the dashboard. The AI answers in the caller’s language automatically.
Connects your systems
The phone assistant uses the same API connectors and MCP servers as your chatbot: query order status, look up your CRM, book in external systems. Whatever the bot can do, the phone can too.
Captures callbacks and leads
Name, request and number land in your inbox, structured. The AI picks up the caller's number automatically, without dictation.
Clear AI disclosure, no recording
At the start of every call the AI discloses itself (EU AI Act). No audio is stored; a transcript is optional.
Rent, forward or SIP
Rent a number in seconds (DE, AT, CH and more), forward your existing one via call forwarding, or connect your PBX with a dedicated SIP trunk.
How It Works
From ring to task done
The phone assistant runs the conversation and acts on it, with no one needing to take notes.
Call comes in
The AI picks up, greets in the right language and discloses itself once.
Understands the request
It listens, asks follow-ups and finds the answer in your knowledge base.
Acts during the call
Book an appointment, take a callback or transfer. Whatever is needed.
Summarizes
After the call you get the outcome and transcript by email.
Call the phone assistant now
Right in your browser, no signup. Talk to the AI like on a real call, in this page's language, with the voice you pick.
- Real-time voice, under a second response time, interruptible
- Same knowledge base as web chat and WhatsApp
- Appointment booking via Google Calendar during the call
- Transfer to real staff via live connection
- Detects the language automatically and replies in the caller's language
- Mandatory AI disclosure, no audio storage
More voices in the dashboard. The AI speaks the caller's language automatically
Free, no login. Microphone access required. Max. 90 seconds per demo call.
Use Cases
How businesses use it
Outside opening hours
Evenings and weekends, calls don't go nowhere. The AI answers standard questions and takes everything else for the next business day.
When every line is busy
Instead of a busy tone, the AI handles the overflow, pre-qualifies and only passes on what genuinely needs a person.
Booking appointments by phone
Practices, law firms, workshops: the AI books appointments directly and adds them to the calendar. The most common reason to call, fully automated.
Reachable without more staff
A second, third, tenth call in parallel costs no extra employee. The AI scales with call volume, not with your team size.
Related
Industries
Phone add-on
Phone assistant pricing
The phone channel is an add-on from the Basic plan. Pick the package that fits your call volume.
Voice Basic
To get started
- 100 call minutes/month
- Up to 2 concurrent calls
- 1 phone number(s) included
- SIP trunk & call forwarding included
Voice Pro
For growing volume
- 1,000 call minutes/month
- Up to 3 concurrent calls
- 1 phone number(s) included
- SIP trunk & call forwarding included
Voice Agency
For high volume
- 3,000 call minutes/month
- Up to 10 concurrent calls
- 3 phone number(s) included
- SIP trunk & call forwarding included
All prices net, excl. VAT. Minutes are billed per started minute. When they run out, you just top up with a minute pack.
FAQ
Frequently asked questions
Let your AI answer the phone
Set up in minutes. Try the phone assistant for free, on your own knowledge base.