Your AI answers calls, books appointments and transfers callers
An AI phone assistant that answers calls like a trained employee: it answers questions from your knowledge base, books appointments mid-call and transfers to a human when needed.
Features
What the phone assistant does
Answers from your knowledge base
The phone assistant uses the same approved content as your chatbot: your website, documents and common questions. If it cannot find a reliable answer there, it can say so or transfer the call to your team.
Books appointments mid-call
Free slots from your Google Calendar, appointment confirmed before the caller hangs up. With buffers and the right time zone, no callback needed.
Routes to the right department
The AI assigns the request using your rules and connects it, for example, to sales, support or accounting. It uses only the saved name, department and responsibility for this choice; the system uses the phone number in the background when placing the transfer.
Pick the voice that fits
Six realtime voices to start, more in the dashboard. The AI answers in the caller’s language automatically.
Connects your systems
The phone assistant uses the same API connectors and MCP servers as your chatbot: query order status, look up your CRM, book in external systems. Whatever the bot can do, the phone can too.
Captures callbacks and leads
Name, request and number land in your inbox, structured. The AI picks up the caller's number automatically, without dictation.
Clear AI disclosure, no recording
At the start of every call the AI discloses itself (EU AI Act). No audio is stored; a transcript is optional.
Rent, forward or SIP
Rent a number through the dashboard, forward your existing one, or connect your PBX with a dedicated SIP trunk.
How It Works
From ring to task done
The phone assistant runs the conversation and acts on it, with no one needing to take notes.
Call comes in
The AI picks up, greets in the right language and discloses itself once.
Understands the request
It listens, asks follow-ups and finds the answer in your knowledge base.
Acts during the call
Book an appointment, take a callback or transfer. Whatever is needed.
Summarizes
After the call you get the outcome and transcript by email.
Call the phone assistant now
Right in your browser, no signup. Talk to the AI like on a real call, in this page's language, with the voice you pick.
- Real-time voice, interruptible while answering
- Same knowledge base as web chat and WhatsApp
- Appointment booking via Google Calendar during the call
- Transfer to real staff via live connection
- Detects the language automatically and replies in the caller's language
- Mandatory AI disclosure, no audio storage
More voices in the dashboard. The AI speaks the caller's language automatically
You will be talking to an AI, and it says so at the start. Your number is transmitted; a transcript is only stored if you agree during the call. Your normal phone rates apply.
Free, no login. Microphone access required. Max. 90 seconds per demo call. Browser audio is HD — on a real phone call the voice sounds slightly more compressed.
Use Cases
How businesses use it
Outside opening hours
With call forwarding active, the AI can answer standard questions in the evenings and on weekends and capture other requests for the next business day.
When every line is busy
Instead of a busy tone, the AI handles the overflow, pre-qualifies and only passes on what genuinely needs a person.
Booking appointments by phone
Practices, law firms, workshops: the AI books appointments directly and adds them to the calendar. The most common reason to call, fully automated.
Reachable without more staff
Depending on the booked package, the assistant can handle multiple calls in parallel. The available number is shown with each phone package.
Related
Industries
Phone add-on
Phone assistant pricing
The phone channel is an add-on from the Basic plan. Pick the package that fits your call volume.
Voice Basic
To get started
- 100 call minutes/month
- Up to 2 concurrent calls
- 700 extra messages per month
- 1 phone number(s) included
- SIP trunk & call forwarding included
Voice Pro
For growing volume
- 1,000 call minutes/month
- Up to 3 concurrent calls
- 2,000 extra messages per month
- 1 phone number(s) included
- SIP trunk & call forwarding included
Voice Agency
For high volume
- 3,000 call minutes/month
- Up to 10 concurrent calls
- 6,000 extra messages per month
- 3 phone number(s) included
- SIP trunk & call forwarding included
All prices net, excl. VAT. Minutes are billed per started minute. When they run out, you just top up with a minute pack. Every question and answer in a call also counts as a message, which is why each tier brings its own message budget.
FAQ
Frequently asked questions
The assistant uses real-time voice AI and can be interrupted while it is speaking. How natural and fast the conversation feels depends in part on the connection, language and selected voice. At the start, callers are told that they are speaking with an AI.
From your knowledge base, the same one web chat and WhatsApp use. You maintain content once, every channel taps into it. Without a solid basis the AI says so honestly instead of guessing.
Yes, against your Google Calendar. It suggests free slots, confirms the appointment during the call and creates it with buffers and the correct time zone.
Not necessarily. You can rent a number through the dashboard or connect your existing number via call forwarding. A dedicated SIP trunk is also possible.
The phone channel is an add-on from the Basic plan, from €39/month including 100 call minutes. The chatbot itself starts free. Every question and answer during a call also counts as a message in your monthly quota, exactly like in chat.
No audio is stored. On request you get a text transcript and an automatic summary with the call outcome by email.
No. Rented phone numbers are provided for use with the assistant and cannot be ported to another provider. That's why we recommend keeping your existing business number and forwarding it to the assistant. This way you always stay in full control of your number.
Let your AI answer the phone
Set up the phone assistant with your own knowledge base in a guided flow and try it for free.
Every question and answer in a call also counts as a message in your monthly quota, exactly like in chat. The call minutes run separately.