Turn Conversations Into Business Results
Don't settle for a chatbot that just talks. Use built-in tools to capture leads, book meetings, and close sales automatically.
Lead Capture Suite
Turn more visitors into contacts. The AI proactively collects names, emails, and interests, then sends them straight to your inbox or CRM.
Let customers request a phone call on their terms. The AI gathers numbers and preferred times so your sales team can call hot leads first.
Auto-Pilot Appointment Booking
Fill your sales calendar while you sleep. The AI checks your Google Calendar for real-time availability, proposes slots, and books appointments directly in the chat. No more back-and-forth emails. Handles timezones, buffers, and cancellations automatically.
Automated Feedback
Know exactly what your customers think. The AI identifies sentiment and collects suggestions to help you improve your product.
Close Knowledge Gaps
The AI tells you what it doesn't know. Identify missing content instantly and train your agent to be smarter every day.
How the Tools Work Together
From the first chat contact to automatic action, everything in one seamless workflow.
Visitor Starts Chat
A visitor asks a question or requests help in the chat widget.
AI Detects Intent
The AI analyzes the message and identifies which tool is needed.
Tool Gets Triggered
Lead capture, appointment booking, or feedback collection starts automatically.
Data Gets Delivered
Results go directly to your CRM, calendar, or inbox.
What Makes Built-in Tools Special
- No additional plugins or integrations needed, everything is built right in
- AI automatically detects when to activate each tool during conversations
- Google Calendar sync for real-time appointment booking
- Leads are delivered instantly via email and in the dashboard
- Fully customizable forms and questions
- Works across all channels: website, WhatsApp, and API
- A web search adds current information when needed, with the sources listed under the answer
Fully integrated. No extra plugins needed.
Boost Your ConversionFrequently asked about Built-In Tools
How the chatbot captures leads, books appointments, collects feedback, and more, all natively.
Six built-in tools: Live Chat (human takeover), Leads (capture name/email/phone), Appointments (booking via Google Calendar or built-in Local Calendar), Feedback (collect ratings on bot answers), Questions (log unanswered questions for follow-up), and URL Search (web search for current information). Each can be enabled per chatbot in the Tools tab.
Yes. Choose between Google Calendar (two-way sync, checks existing events to prevent double-bookings) or the built-in Local Calendar (no setup needed). Configure working hours per weekday, meeting duration, and pre/post-buffer times. Bookings are saved in the dashboard and, for Google Calendar, in your calendar.
When the chatbot detects a natural moment (visitor asks for pricing, requests a callback, expresses interest), it asks for name, email, and phone in conversation. Captured leads are saved in the Leads dashboard with status tracking (New, Contacted, Qualified, Lost) and CSV export on paid plans.
Two paths: API Connectors call any REST API directly (e.g. write a lead to your CRM), or use Model Context Protocol (MCP) to connect with services like Zapier, which then routes to thousands of other apps. Both approaches let the chatbot trigger actions during conversations.
Yes. Each tool can email configured recipients when activity occurs (new lead, new booking, live chat request). The Free plan sends notifications only to the account email; paid plans support multiple recipients via comma-separated email lists.
Explore related features
All features work together as one complete suite for AI chatbots and live chat.
Connect your shop, CRM, or
Turn your chatbot into a real-time data powerhouse. Let customers check order status, account info, or ticket updates, instantly, without waiting for support.
Learn moreAction Bar & Forms
Turn conversations into conversions with custom action buttons, quick replies, and lead-gen forms inside the chat widget.
Learn moreLive chat with personal handover
Step into any chat when complex issues arise. Your team takes over from the AI in real-time, with auto-translation between visitor and admin.
Learn moreReady? Create your first AI chatbot.
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