First-party comparison with documented information

LiveChat and WebChatAgent
compared on defined criteria

Three clearly delimited criteria based on official provider information, internally reviewed on July 21, 2026.

Official provider information
Three comparable criteria
No independent test rating

What this comparison covers

This first-party comparison was prepared by WebChatAgent. It covers the publicly described product focus, the published entry price and the available route to start. The offers overlap but are not identical in every respect. The page therefore names neither an overall winner nor complete feature equivalence.

LiveChat and WebChatAgent at a glance

The information reflects publicly listed offers on the review date. Individual contracts, promotions and later changes may differ.

CriterionWebChatAgentLiveChat
Publicly described product focusOmnichannel AI agents for website chat, WhatsApp, Instagram, Facebook Messenger, email, and phone, with shared company knowledge, integrations, and human handover.Live-chat platform for customer support and sales, with AI features and a connection to the separate ChatBot product.[1]
Published entry offerFree plan; Basic €19.00 net per month with 350 included AI messages.Starter at US$19 per person per month when billed annually, or US$25 when billed monthly.[2]
Access and billingSelf-service registration; monthly subscription per plan rather than per user.14-day trial without a credit card.[2]

The offers may include different scopes. Foreign currencies are not converted and are not used to calculate savings claims. Unless a price is expressly marked net or gross, its tax status was not stated in the public price information reviewed.

Review basis and sources

The information about LiveChat is based on official, publicly available provider information internally reviewed on July 21, 2026. Provider URLs are intentionally not displayed publicly.

Internally reviewed
July 21, 2026
Comparison basis
Official product, pricing and, where relevant, contract information
Price presentation
Original currency and published billing period; tax status only where expressly stated; no savings calculation

Source types used

  1. [1]Official product information from LiveChat, internally reviewed on July 21, 2026.
  2. [2]Official pricing information from LiveChat, internally reviewed on July 21, 2026.

This is a commercial first-party comparison by WebChatAgent, not an independent product test. WebChatAgent is not affiliated with LiveChat. Named trademarks belong to their respective owners. Products and prices may change; review each provider’s current offer before making a decision.

How to read the prices

WebChatAgent Basic is currently listed at €19.00 net per month with 350 included AI messages. Competitor prices remain in their published original currency and billing model. No percentage saving is inferred from them.

Current WebChatAgent pricing

Questions about the comparison method

No. The page was prepared by WebChatAgent and is commercial content. It uses clearly identified provider information documented internally.

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