New matter inquiries captured in a structured phone flow
People who call a law firm have a matter that can't wait. The AI answers, captures practice area and facts as a structured note, schedules initial consultations and transfers urgent cases to your team. Legal advice it gives none.
- Intake by practice area and matter
- Initial consultations booked in Google Calendar
- Mentioned deadlines are noted and flagged
- No legal advice, discreet and professional
The first call decides who gets the case
A caller who only reaches voicemail may try another firm. The AI can answer incoming calls, capture the practice area, the matter and any mentioned deadlines, and offer available initial-consultation times. It does not give legal advice; it prepares a structured note for your team.
Features
What the AI takes off your firm
Intake on the phone
Practice area, matter, preferred time: the AI asks structured questions before your lawyers invest a minute.
Deadlines on record
If the caller mentions a deadline or a served document, the AI puts it in the note, your team prioritises accordingly.
Initial consultations without callbacks
The AI checks free slots in Google Calendar and schedules the first meeting during the call.
No legal advice
The AI answers organisational questions, fee model, documents to bring, process, but never gives a legal assessment.
Urgent matters put through
An arrest, a deadline about to expire? The AI transfers live to a number you set instead of just taking a note.
Discretion & documentation
No audio is stored. Your team receives transcript and summary by email, nobody else does.
Use Cases
Typical calls at a law firm
New client after hours
Termination letter in the mailbox, call at 7 pm: the AI captures the case, notes the deadline and books the initial consultation for this week.
Update on an ongoing matter
Existing clients want to know where things stand. The AI takes the question as a callback request, your team answers in one batch.
Front office on another call
When the front office is busy or away, the AI can take the overflow and reduce busy signals.
Moving an appointment
The client can't make the meeting: the AI reschedules it in Google Calendar without interrupting the front office.
FAQ
Frequently asked questions
Stop losing cases to voicemail
The AI answers, qualifies and books initial consultations. Your team has the conversations that count.