AI chatbot
for hotels and B&Bs
Multilingual concierge answering room enquiries, check-in times and service FAQ directly — 24/7, GDPR-compliant, hosted in Germany.
Guests ask around the clock
International guests ask questions at any time in their native language. Reception and reservations aren't staffed 24/7, and every unanswered message is a lost booking.
An AI concierge on your hotel website
WebChatAgent understands 8 languages automatically and answers from your hotel website and PDFs (rate cards, T&Cs, house rules). Proactive trigger on the room page. WhatsApp handoff for complex cases.
Guest questions the hotel bot handles
Room availability & rates
Availability for a date range, suite upgrades, extra beds.
Check-in / check-out
Times, late arrival, luggage storage, express checkout.
Service information
Restaurant, breakfast, spa hours, pool, sauna, wellness.
Pets, kids, allergies
Pet policy, cots, dietary needs — clear instantly.
Arrival & parking
Transfers, parking fees, EV charging.
Forward booking enquiries
Complex group / event enquiries become tickets with full context.
Measurable gains for hotels
Direct bookings
Less OTA leakage, more direct bookings.
Languages
Guests ask in their language, the bot answers in it.
Concierge
Available between 10 pm and 7 am too — without night staff.
Common questions from hoteliers
Yes, automatic language detection for English, German, French, Italian, Spanish, Dutch and more.