Use case · Orders

Take orders even when your hands are full

The AI takes orders and reservations by phone, answers questions about products and delivery times and, if you want, checks the status right in your shop system.

  • Captures orders and reservations in a structured way
  • Answers product and delivery questions from your knowledge base
  • Checks order status live in your shop, e.g. WooCommerce or Shopify
  • Every order lands in your inbox immediately, neatly sorted
GDPR compliantHosted in GermanyLive in 10 minutes
Take orders even when

Every missed call is missed revenue

Lunch rush, packed workshop, trade-fair week: that is exactly when the phone rings most. The AI takes every order, asks for the details in a structured way and forwards them to you immediately. Questions about products, prices or delivery times it answers on the side from your knowledge base. And anyone asking where their order is gets the answer straight from your shop system.

Features

How order taking works

Structured capture

Item, quantity, name, callback number: the AI asks for what you need and picks up the caller's number automatically.

Order status live

Via API connectors the AI checks the status in your shop, e.g. WooCommerce or Shopify, optionally with an email match.

Product questions included

Availability, prices, delivery time: answered from your knowledge base without interrupting your team.

Straight to your inbox

Every order arrives as a structured summary by email, ready to process.

Transfer when needed

Special requests or complaints get put through to your team directly.

After closing time too

Orders come in during evenings and weekends, the AI takes them whenever the phone rings.

Use Cases

Where phone order taking pays off

01

Restaurants & delivery

During the rush the AI takes orders and reservations while the team cooks and delivers.

02

Retail & specialty stores

Reorders and availability questions run over the phone without anyone leaving the sales floor.

03

Wholesale & suppliers

Regulars phone in reorders, the AI captures item numbers and quantities reliably.

04

Workshops & production

Spare-part requests and jobs arrive structured instead of ending up on sticky notes.

FAQ

Frequently asked questions

No call missed, no revenue missed

Let the AI take the orders while your team runs the business.