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Find the right plan for your business. See all features side by side.
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| Compare all features | Free €0 Start Free | Basic €19 Get Started | Most Popular Standard €35 Get Started | Premium €85 Get Started | Enterprise Contact us Contact us |
|---|---|---|---|---|---|
| Basics | |||||
| AI Agents | 1 | 2 | 4 | 10 | Custom |
| Team Members | — | — | 3 | 10 | Custom |
| Messages/month | 70 | 350 | 2,500 | 6,000 | Custom |
| Domains | 1 | 3 | 5 | 10 | Custom |
| Knowledge Sources | |||||
| Knowledge capacity (characters) | 100K | 2M | 10M | 25M | 100M |
| Upload per file | 1 MB | 5 MB | 10 MB | 50 MB | Custom |
| Auto re-indexing | — | — | 3/7/30 days | daily/3/7/30 days | Custom |
| Confluence & Notion | — | — | — | ||
| Connected folders (SharePoint, Google Drive, Nextcloud and SFTP) | — | — | — | ||
| AI text optimization | — | — | |||
| AI auto-filename & category | — | ||||
| Chatbot Features | |||||
| Human Takeover | — | — | |||
| Live Chat | — | — | — | ||
| Proactive Triggers | — | — | Basic | with AI responses | with AI responses |
| API Connectors | — | — | |||
| AI Chat File Upload | — | — | — | ||
| Action Bar & Form Builder | — | — | |||
| Auto-translate Widget | — | ||||
| Hide Branding | — | — | |||
| Integrations | |||||
| WhatsApp Business | — | — | — | ||
| Facebook Messenger | — | — | — | ||
| Instagram direct messages | — | — | — | ||
| Email assistant | — | — | — | ||
| MCP Server | — | Custom | |||
| AI Team Wiki | — | — | |||
| Extras | |||||
| Feedback, Questions & Leads Tools | — | ||||
| Kanban Board | — | — | |||
| Own API Key | — | — | — | — | |
| SAML/SSO | — | — | — | — | |
| Support | |||||
| Support | — | Email support (up to 7 business days) | Email support (3-4 business days) | Priority email support (8-48 hours) | SLA & priority support |
Still not sure? Start free and upgrade when you're ready.
No commitment. Upgrade or downgrade anytime.
Included quotas refer to LLM usage (OpenAI, Gemini, xAI Grok, or Mistral).
All listed prices are net, plus VAT.
Clubs and non-profit organizations receive 30% off Standard and Premium. Learn more
Phone add-on
Phone assistant pricing
The phone channel is an add-on from the Basic plan. Pick the package that fits your call volume.
Voice Basic
To get started
- 100 call minutes/month
- Up to 2 concurrent calls
- 700 extra messages per month
- 1 phone number(s) included
- SIP trunk & call forwarding included
Voice Pro
For growing volume
- 1,000 call minutes/month
- Up to 3 concurrent calls
- 2,000 extra messages per month
- 1 phone number(s) included
- SIP trunk & call forwarding included
Voice Agency
For high volume
- 3,000 call minutes/month
- Up to 10 concurrent calls
- 6,000 extra messages per month
- 3 phone number(s) included
- SIP trunk & call forwarding included
All prices net, excl. VAT. Minutes are billed per started minute. When they run out, you just top up with a minute pack. Every question and answer in a call also counts as a message, which is why each tier brings its own message budget.
How to choose the right plan for your business
WebChatAgent offers five transparent tiers: Free, Basic (€19), Standard (€35), Premium (€85), and Enterprise. Every plan answers questions from your own content, supports multiple languages, and uses primary hosting in Germany. Plans differ in message volume, AI assistants, team seats, and advanced features.
Pick the plan that matches your traffic
The Standard plan at €35 per month fits most growing businesses. It includes personal chat takeover, automatic visitor outreach, and a generous message allowance. Free lets you test how the chatbot answers from your own content without a credit card. Choose your plan using these four questions:
How many chatbots do you need? One bot per brand/website is typical. Premium supports up to 10 agents for multiple websites or client projects.
How many monthly chat messages do you expect? Standard covers most growing-business traffic; Premium adds headroom for high-volume support.
Do you need white-label branding? Hiding WebChatAgent branding in the widget starts on Standard; a fully branded platform with custom domain uses the separate monthly White-Label plans.
Do you need API connectors to push leads into your CRM, HubSpot, or a custom webhook? Available from Standard upwards.
What counts as a message?
A message is one chat message, either from the visitor or from the AI. A typical question-and-answer exchange therefore counts as 2 messages. If you run out of included messages, you can top up via add-ons (€12 / 500 messages) without changing your plan. Quotas reset on the first of each month. Attachments count extra against the quota: an image +2, a voice message +3, a document +5 messages. Phone calls count the same way: every question and every answer in a call is a message, and each voice package brings its own allowance for them.
Monthly vs yearly billing
Every paid tier is available as monthly or yearly billing. Yearly billing gives you up to 15 % off the monthly price, billed once per year. You can switch between intervals any time from your dashboard, the next invoice is pro-rated automatically.
GDPR, AVG, and data protection
WebChatAgent is primarily hosted in Germany. A Data Processing Agreement (DPA) is available, and content submitted through WebChatAgent is not used to retrain the underlying AI models. Providers and data routes depend on your configuration.
Need a signed AV-Vertrag before purchase? It's available for every paid plan, just contact us.
Agencies & resellers: white-label
If you sell chatbots to your own clients, the White-Label plans give you a branded platform with custom domain support, client management, and a reseller structure. Small partners can start with White-Label Solo for one client bot and scale later through larger plans or add-ons.
Decision guide
WebChatAgent or Microsoft 365 Copilot?
Compare document sources, Office integration, employee permissions, channels and the different billing models.
Pricing FAQ
Straight answers about plans, billing, and what's included.
With WebChatAgent you can start free: the free plan includes a fully working AI chatbot for your website. Paid plans start at €19 per month, yearly billing saves up to 15%, and white-label or enterprise setups are quoted individually.