AI Speed Meets Human Takeover
The perfect balance. The AI handles 80% of inquiries instantly. For complex issues, you or your team can take over the chat in real-time with a single click—or join any active bot conversation at any time and take over proactively. Messages are translated both ways between visitors and admins (e.g., admin writes in English, visitor reads in German—and vice versa), and attachments are supported in live chat.
AI Handles the Routine
Seamless Human Takeover
Real-Time Alerts
How Live Takeover Works
Four simple steps from AI conversation to human support — seamless and in real-time.
Visitor Starts Chat
A visitor asks a question in the chat widget. The AI responds instantly based on your content.
Get Notified
For complex inquiries, you get notified instantly via email or push — on desktop and mobile.
Take Over Live
With one click, you jump into the conversation. The AI pauses, and you take control.
Continue Seamlessly
Reply in real-time, send attachments, and use automatic two-way translation.
What Makes Our Live Chat Special
- Automatic two-way translation (e.g., admin writes in English, visitor reads in German)
- Send and receive file attachments in the live chat conversation
- Proactively join active bot conversations — not just on handover requests
- Real-time email and push notifications
- Full chat history and context preserved during takeover
- Works on desktop, tablet, and smartphone
Ready? Create your first AI chatbot in under 5 minutes.
Free to start. No credit card. Cancel anytime.
No credit card required. Cancel anytime.