AI Speed Meets Human Takeover
The perfect balance. The AI handles 80% of inquiries instantly. For complex issues, you or your team can take over the chat in real-time with a single click--or join any active bot conversation at any time and take over proactively. Messages are translated both ways between visitors and admins (e.g., admin writes in English, visitor reads in German--and vice versa), and attachments are supported in live chat.
AI Handles the Routine
Seamless Human Takeover
Real-Time Alerts
How Live Takeover Works
Four simple steps from AI conversation to human support -- seamless and in real-time.
Visitor Starts Chat
A visitor asks a question in the chat widget. The AI responds instantly based on your content.
Get Notified
For complex inquiries, you get notified instantly via email or push -- on desktop and mobile.
Take Over Live
With one click, you jump into the conversation. The AI pauses, and you take control.
Continue Seamlessly
Reply in real-time, send attachments, and use automatic two-way translation.
What Makes Our Live Chat Special
- Automatic two-way translation (e.g., admin writes in English, visitor reads in German)
- Send and receive file attachments in the live chat conversation
- Proactively join active bot conversations -- not just on handover requests
- Real-time email and push notifications
- Full chat history and context preserved during takeover
- Works on desktop, tablet, and smartphone
Ready? Create your first AI chatbot in under 5 minutes.
Free to start. No credit card. Cancel anytime.
No credit card required. Cancel anytime.