Don't wait for customers. Let your bot start the conversation.

Nine trigger types: Time on Page, Exit Intent, Scroll Depth, Inactivity, URL Match, Section Visibility (CSS selector), Returning Visitor, Pages Visited, and Rage Click (frustration detection). Each can be combined with URL filters, device restrictions (desktop/mobile), and time-based scheduling.

Eight built-in protections prevent over-messaging: max triggers per session (default 1), max per day (default 3), cooldowns between triggers, permanent dismiss (closed messages never reappear), no re-trigger of the same trigger per session, no firing while chat is open, no firing after the visitor sent a message, and bubble auto-hide.

Yes. Each trigger has a URL filter using glob patterns (e.g. /pricing/*). Combined with the URL Match trigger or page-specific triggers, you can target /pricing differently from /blog/* or /product/*.

The Triggers tab shows analytics per trigger: total fires, response rate (% of visitors who replied after seeing the message), and dismiss rate (% who closed it). Use this data to refine messages or pause low-performing triggers.

Yes, all nine trigger types work on mobile. Exit Intent on mobile uses tab-switch or browser-minimization detection (instead of cursor-leaving the viewport). You can also restrict any trigger to desktop-only or mobile-only via device conditions.

On Premium and Enterprise plans, the chatbot can generate the proactive greeting itself based on the visitor's current page content. It reads the page title, meta description, or visible element text, then crafts a context-aware message. Rate-limited to 50/hour, cached for 1 hour, with 3-second timeout and fallback to your static message.