The AI chatbot for TYPO3, set up in the site configuration
Install the extension, paste your chatbot ID into the Sites module and the chat runs on every page. The bot answers from your website content, takes contact requests and hands tricky chats to your team.
- One chatbot ID per site, multi-site ready
- No TypoScript, no template changes
- Inline chat as a content element
- Hide it per page branch in the page tree
- DPA & privacy controls
- Hosted in Germany
- Ready in a few steps
Built for how TYPO3 sites are run
A TYPO3 installation rarely holds just one website. Agencies run dozens of client sites, public bodies separate their departments, companies keep one site per country. So the chatbot ID lives where TYPO3 keeps everything else per site: in the site configuration. Editors switch the chat off for single page branches in the page tree and put an inline chat on the contact page like any other content element. Look, texts and what the bot knows stay in the WebChatAgent dashboard.
Features
What the extension does
Per site, not per installation
Every site in the Sites module gets its own chatbot ID. One TYPO3 can run a different bot for each brand, country or client.
Hide it in the page tree
A switch in the page properties hides the chat button on a page and all its subpages. Set on the root page, it pauses the chat for the whole site.
Inline chat content element
Editors add the chat to a contact or help page like any other content element. Its own chatbot ID and height are optional.
Logged-in users included
Optionally hand name and email address of logged-in website users to the chat. Added on every request, never stored in the page cache.
Content Security Policy ready
On TYPO3 12 and newer the extension adds the chat server to your CSP. No manual edits in csp.yaml.
One release for TYPO3 10 to 14
The same extension runs from TYPO3 10.4 up to 14 on PHP 7.2 to 8.5. Install it via Composer or the Extension Manager.
Use Cases
Who uses it
Municipalities and public bodies
Citizens ask about opening hours, forms and who is responsible. The bot answers from your pages, at night and on weekends too.
Companies with several websites
Brands, countries and microsites each get the matching bot, managed in one TYPO3 and one dashboard.
Agencies
Install it once per client project, set the ID per site, done. With White Label the chat runs under your own brand and domain.
Intranets and member areas
Behind a login the bot knows who is asking and doesn't ask for contact details again.
FAQ
Frequently asked questions
TYPO3 10.4, 11.5, 12.4, 13.4 and 14 with PHP 7.2 to 8.5. A single release covers all of them.
No. The extension inserts the chat itself. You only enter the chatbot ID in the site configuration.
The extension is free. You need a WebChatAgent account. There is a free plan; higher limits and advanced features need a paid plan.
Yes. The chatbot ID is set per site in the Sites module. An inline chat element can also use a different chatbot on a single page.
Yes. The chat interface follows the page language, and the bot replies in the language the visitor writes in. One chatbot covers all languages of a site.
Yes. Open the page properties, tab Chat, and switch on hiding. It applies to that page and all pages below it.
Put your chatbot on TYPO3
Create a free chatbot, copy its ID, paste it into the site configuration.