WebChatAgent Academy

Leer hoe je een AI chatbot bouwt die echt werkt

Begin in het dashboard, voeg je eigen inhoud toe, ontwerp de widget en test de voltooide chatbot. De gidsen tonen de echte interface en het resultaat van elke instelling.

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19 tutorials

How to train a chatbot on your website and PDFs
Knowledge base
EN · DE — Beschikbaar in het Engels en Duits
Beginner 15 min read

How to train a chatbot on your website and PDFs

A practical beginner guide to crawling your website, uploading a PDF and verifying that your chatbot answers from both sources.

Tutorial openen
WebChatAgent chatbot configuration fully explained
Getting started
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 18 min read

WebChatAgent chatbot configuration fully explained

A field-by-field guide to the settings that control answer quality, speed, security and behavior.

Tutorial openen
How to set up proactive chatbot triggers
Widget & experience
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 18 min read

How to set up proactive chatbot triggers

Start helpful conversations from real visitor behavior with built-in anti-annoyance controls.

Tutorial openen
How to use the Knowledge Optimizer completely
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Advanced 22 min read

How to use the Knowledge Optimizer completely

Diagnose a weak answer, improve the right layer and prove the result with the same test.

Tutorial openen
Connect a chatbot to a REST API without code
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Advanced 21 min read

Connect a chatbot to a REST API without code

Let the AI helper configure a public customer lookup, then prove both the authorized and denied results.

Tutorial openen
How to hand off an AI chatbot to human support
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 17 min read

How to hand off an AI chatbot to human support

Create a dependable escalation path and practice the full agent takeover workflow.

Tutorial openen
The WebChatAgent Data Sources interface explained
Knowledge base
EN · DE — Beschikbaar in het Engels en Duits
Beginner 19 min read

The WebChatAgent Data Sources interface explained

Know what every source type, status and management action means before changing the knowledge base.

Tutorial openen
How to customize the complete chatbot widget
Widget & experience
EN · DE — Beschikbaar in het Engels en Duits
Beginner 18 min read

How to customize the complete chatbot widget

Build a branded, accessible widget and verify its behavior on desktop and mobile.

Tutorial openen
How to set up the Action Bar and lead forms
Widget & experience
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 17 min read

How to set up the Action Bar and lead forms

Turn the widget footer into a focused conversion path without overloading visitors.

Tutorial openen
The complete WebChatAgent dashboard explained
Getting started
EN · DE — Beschikbaar in het Engels en Duits
Beginner 16 min read

The complete WebChatAgent dashboard explained

Find the right surface quickly and understand what every daily number actually measures.

Tutorial openen
How to understand chatbot analytics and KPIs
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 17 min read

How to understand chatbot analytics and KPIs

Turn dashboard metrics into defensible product, content and conversion decisions.

Tutorial openen
How to find unanswered questions and knowledge gaps
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Beginner 15 min read

How to find unanswered questions and knowledge gaps

Turn real visitor questions into a prioritized, testable knowledge-base roadmap.

Tutorial openen
How to choose the best AI model for your chatbot
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 18 min read

How to choose the best AI model for your chatbot

Replace model-name guesswork with a scored evaluation on your own questions and constraints.

Tutorial openen
How to write a good customer service system prompt
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 19 min read

How to write a good customer service system prompt

Create a concise operational prompt that guides behavior without trying to replace missing knowledge.

Tutorial openen
How to reduce chatbot hallucinations and wrong answers
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Advanced 21 min read

How to reduce chatbot hallucinations and wrong answers

Diagnose whether a wrong answer came from content, retrieval, instructions or the model before applying a fix.

Tutorial openen
How to capture and manage leads with a chatbot
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 17 min read

How to capture and manage leads with a chatbot

Collect contact details naturally, then turn every captured record into an owned follow-up workflow.

Tutorial openen
How to analyze chatbot feedback and interest signals
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 16 min read

How to analyze chatbot feedback and interest signals

Convert ratings and interest signals into evidence-backed answer improvements instead of vanity scores.

Tutorial openen
How to build a private AI Team Wiki
Teams & internal knowledge
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 24 min read

How to build a private AI Team Wiki

Give employees one place to ask questions across approved internal documents and systems.

Tutorial openen
How to set up an AI phone assistant
AI phone assistant
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 28 min read

How to set up an AI phone assistant

Configure every phone setting, then prove the assistant can answer a real knowledge question before callers reach it.

Tutorial openen

Bouw je eerste AI-chatbot terwijl je leert

Begin gratis en volg de handleiding stap voor stap in je eigen account.

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