WebChatAgent Academy

Leer hoe je een AI chatbot bouwt die echt werkt

Begin in het dashboard, voeg je eigen inhoud toe, ontwerp de widget en test de voltooide chatbot. De gidsen tonen de echte interface en het resultaat van elke instelling.

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23 tutorials

WebChatAgent dashboard tutorial: every menu explained
Getting started
EN · DE — Beschikbaar in het Engels en Duits
Beginner 54 min read

WebChatAgent dashboard tutorial: every menu explained

Click through all 27 dashboard areas and learn what each page is for, what a real record looks like and what to do next.

Tutorial openen
Chatbot settings explained: model, prompt and security
Getting started
EN · DE — Beschikbaar in het Engels en Duits
Beginner 29 min read

Chatbot settings explained: model, prompt and security

A beginner-friendly field-by-field walkthrough with a real EU-model configuration, exact domain rules and two verified answer examples.

Tutorial openen
How to train an AI chatbot on your website and PDFs
Knowledge base
EN · DE — Beschikbaar in het Engels en Duits
Beginner 15 min read

How to train an AI chatbot on your website and PDFs

A practical beginner guide to crawling your website, uploading a PDF and verifying that your chatbot answers from both sources.

Tutorial openen
WebChatAgent data sources: every control explained
Knowledge base
EN · DE — Beschikbaar in het Engels en Duits
Beginner 27 min read

WebChatAgent data sources: every control explained

Understand the complete Data Sources workspace and maintain a reliable chatbot knowledge base without guesswork.

Tutorial openen
How to customize an AI chatbot widget and embed it
Widget & experience
EN · DE — Beschikbaar in het Engels en Duits
Beginner 31 min read

How to customize an AI chatbot widget and embed it

A beginner-friendly field-by-field walkthrough with a real branded preview, grounded answer and production-ready floating-widget embed.

Tutorial openen
How to install an AI chatbot in WordPress step by step
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Beginner 28 min read

How to install an AI chatbot in WordPress step by step

A field-by-field WordPress setup with floating and inline placement, exact domain rules, a real test question and practical cache fixes.

Tutorial openen
How to add a chatbot to WordPress with block, widget or shortcode
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Beginner 30 min read

How to add a chatbot to WordPress with block, widget or shortcode

A detailed post-installation guide for choosing the right placement, configuring page-specific assistants and testing the complete visitor experience.

Tutorial openen
Chatbot-to-human handoff: complete live chat workflow
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Beginner 27 min read

Chatbot-to-human handoff: complete live chat workflow

A beginner-friendly end-to-end handoff with a real visitor, full agent context, delivered reply and grounded bot answer after closure.

Tutorial openen
Chatbot analytics: KPIs, filters and conversion explained
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Beginner 31 min read

Chatbot analytics: KPIs, filters and conversion explained

Read every analytics card correctly, reproduce the calculation and turn one signal into a useful next action.

Tutorial openen
How to find and fix chatbot knowledge gaps
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Beginner 27 min read

How to find and fix chatbot knowledge gaps

Turn real No Information questions into a prioritized, owned and repeatable knowledge-base improvement process.

Tutorial openen
AI chatbot Knowledge Optimizer: complete tutorial
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Advanced 30 min read

AI chatbot Knowledge Optimizer: complete tutorial

Use one fixed question set to diagnose the failing layer, make one controlled change and prove whether the answer actually improved.

Tutorial openen
How to write a customer service chatbot system prompt
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 31 min read

How to write a customer service chatbot system prompt

Turn a vague support persona into measurable operating instructions, then prove that it answers known facts and safely declines unsupported claims.

Tutorial openen
Best AI model for a chatbot: how to test and compare
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 26 min read

Best AI model for a chatbot: how to test and compare

Choose a chatbot model with your own questions, a simple scorecard and real side-by-side results instead of relying on model rankings.

Tutorial openen
How to reduce AI chatbot hallucinations safely
Optimization
EN · DE — Beschikbaar in het Engels en Duits
Beginner 32 min read

How to reduce AI chatbot hallucinations safely

Trace one unsupported answer through active sources, extraction and retrieval checks, evidence rules and a final known-versus-unknown regression test.

Tutorial openen
Chatbot lead capture: collect and manage qualified leads
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Beginner 28 min read

Chatbot lead capture: collect and manage qualified leads

Turn high-intent conversations into an owned, privacy-conscious lead workflow—and verify the data before anybody follows up.

Tutorial openen
Chatbot feedback analytics: turn ratings into better answers
Analytics & growth
EN · DE — Beschikbaar in het Engels en Duits
Beginner 29 min read

Chatbot feedback analytics: turn ratings into better answers

Compare one negative and one positive rating, inspect the exact answer context and retest in a fresh session—without mistaking feedback for conversion.

Tutorial openen
Proactive chatbot triggers: setup, examples and analytics
Widget & experience
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 25 min read

Proactive chatbot triggers: setup, examples and analytics

Start helpful conversations from real visitor behavior with built-in anti-annoyance controls.

Tutorial openen
How to connect an AI chatbot to a REST API without code
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Beginner 35 min read

How to connect an AI chatbot to a REST API without code

Turn one plain-English request into a reviewed REST connector, then prove that the correct email reveals only approved fields while a wrong email reveals nothing.

Tutorial openen
Pass customer context to an AI chatbot for ecommerce
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 28 min read

Pass customer context to an AI chatbot for ecommerce

Let a signed-in order page provide the current order ID, prove the connector uses it, replace it when the visitor switches orders and secure the production pattern.

Tutorial openen
AI email assistant setup: drafts, auto-send and safety
Integrations
EN · DE — Beschikbaar in het Engels en Duits
Beginner 31 min read

AI email assistant setup: drafts, auto-send and safety

Connect a support mailbox, let AI prepare grounded email drafts and keep human review until your evidence supports narrow automation.

Tutorial openen
How to create a private AI team wiki for employees
Teams & internal knowledge
EN · DE — Beschikbaar in het Engels en Duits
Beginner 33 min read

How to create a private AI team wiki for employees

Give employees one protected place to ask questions across approved internal documents, then prove access control and answer quality before launch.

Tutorial openen
AI phone assistant setup: number, voice, rules and test
AI phone assistant
EN · DE — Beschikbaar in het Engels en Duits
Intermediate 32 min read

AI phone assistant setup: number, voice, rules and test

Configure the phone channel safely, verify one real text-simulator answer and keep activation blocked until audio, consent and routing pass a controlled test.

Tutorial openen
How to set up a white label chatbot platform as an admin
Getting started
EN · DE — Beschikbaar in het Engels en Duits
Beginner 38 min read

How to set up a white label chatbot platform as an admin

A practical WL-admin workflow from the first platform check to a safely restricted test customer, verified customer view and exact cleanup.

Tutorial openen

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