Alternative to ChatBot.com: Comparison with WebChatAgent
Compare visual chatbot builder vs AI that learns from your website automatically.
Introduction
ChatBot.com is a visual chatbot builder from the same company that makes LiveChat. It lets you create conversation flows using drag-and-drop, but requires manual setup of every question and answer. WebChatAgent takes a different approach: AI learns from your website automatically and answers questions without manual flow building. This comparison helps you choose the right approach for your business.
What is ChatBot.com?
ChatBot.com is a visual chatbot platform that lets you design conversation flows using a drag-and-drop interface. You create "stories" (conversation paths) by connecting trigger messages, bot responses, and action blocks. The platform integrates with LiveChat, Facebook Messenger, Slack, and Shopify. AI features help suggest responses, but you still need to build and maintain the conversation flows manually.
Pricing starts at $52/month (Starter) for 1 active chatbot and 1,000 chats per month. To get more chatbots or chats, you need the Team ($142/month) or Business ($424/month) plans.
What is WebChatAgent?
WebChatAgent is a Germany-hosted AI chatbot that learns from your website automatically. Instead of building flows manually, you enter your URL and AI crawls your pages to understand your content. You can also upload documents (PDF, Word, Excel) to expand the knowledge base.
Key features include:
- Live Chat with Auto-Translation – When AI can't help, humans take over. Messages are automatically translated between languages.
- Knowledge Gap Detection – See which questions AI couldn't answer. Improve your content based on real customer needs.
- AI Team Wiki – Use the same AI for internal team questions about policies, processes, and how-to guides.
- API Connectors – Connect to any REST API for live data (inventory, orders, pricing, appointments).
- Multi-Channel – Website widget, WordPress plugin, WhatsApp integration. Instagram and Facebook Messenger coming soon.
- AI Product Advisor – Guide customers to the right products based on their needs.
- Callback Request Tool – Let customers request a callback when they prefer phone contact.
- Automatic Re-indexing – Website changes are detected and the knowledge base updates automatically.
No flow building required – AI answers questions based on what it learned from your website.
Visual flow builder vs AI auto-learning approach.
The Fundamental Difference
ChatBot.com: You build conversation flows manually. AI helps, but you decide what the bot says.
WebChatAgent: AI learns from your website and generates answers automatically. You train it with content, not flows.
Feature Comparison
| Feature | ChatBot.com | WebChatAgent |
|---|---|---|
| Approach | Visual flow builder | AI auto-learning |
| Starting Price | $52/month | €15/month (or free) |
| Setup Required | Build flows manually | Enter URL → AI learns |
| Chats Included (Starter) | 1,000 chats/month | 350 messages/month (Free), 2,500 (Standard) |
| Active Chatbots | 1 (Starter), 5 (Team) | 2-10 AI agents per plan |
| Live Chat | Via LiveChat (separate) | Built-in (Standard+) |
| Website Crawling | No | Yes (automatic) |
| Document Upload | Limited | Yes (PDF, Word, Excel) |
| Data Hosting | USA | Germany (EU) |
| Knowledge Gap Detection | No | Yes |
| Via integrations | Yes (Standard+) |
💰 Pricing Comparison
Cost Comparison
ChatBot.com
- • Starter: $52/month
- • Team: $142/month
- • Business: $424/month
For 5,000 chats/month:
$142/month
Team plan required
WebChatAgent
- • Free: €0/month
- • Basic: €15/month
- • Standard: €29/month
- • Premium: €69/month
For 2,500 messages/month:
€29/month
Standard plan
WebChatAgent is ~80% cheaper than ChatBot.com's comparable plans.
Why WebChatAgent is Different
No Flow Building Required
ChatBot.com requires you to build every conversation path. WebChatAgent AI learns from your website and generates answers automatically.
AI Learns from Your Website
Enter your URL and AI crawls your pages. It understands your content and answers questions without manual training.
Knowledge Gap Detection
See which questions AI couldn't answer. Use this to improve your website content based on real customer needs.
Germany-Hosted (GDPR)
All data stays in Germany. ChatBot.com is US-based, which may be a concern for EU businesses.
Built-in Live Chat
ChatBot.com requires separate LiveChat subscription for human takeover. WebChatAgent includes Live Chat in Standard plan.
AI Team Wiki
Use the same AI for internal team questions. ChatBot.com doesn't offer this feature.
Pricing Overview
ChatBot.com Pricing (USD)
- 1 active chatbot
- 1,000 chats/month
- Basic integrations
- 5 active chatbots
- 5,000 chats/month
- Team collaboration
- Unlimited chatbots
- 25,000 chats/month
- Advanced features
- Dedicated support
- Custom limits
- SLA guarantee
WebChatAgent Pricing (EUR)
- 350 messages/month
- AI included
- Auto website learning
- 350 messages/month
- 2 AI agents
- No branding
- 2,500 messages/month
- Live Chat + WhatsApp
- AI Team Wiki
- 6,000 messages/month
- 10 AI agents
- Priority support
Note: Prices as of November 2025. Please check official websites for current pricing.
When to Use Which Tool
ChatBot.com makes sense if you:
- Want full control over every conversation path
- Need to integrate with LiveChat (same company)
- Have developers to build and maintain complex flows
- Want visual drag-and-drop bot building
WebChatAgent is the better choice if you:
- Want AI to learn from your website automatically
- Don't have time to build conversation flows manually
- Need GDPR-compliant hosting in Germany
- Want built-in Live Chat without separate subscription
- Prefer simpler pricing (up to 80% cheaper)
Summary
ChatBot.com is a visual chatbot builder where you design every conversation manually. WebChatAgent uses AI that learns from your website automatically. If you want quick setup without building flows, WebChatAgent is faster and cheaper. If you need pixel-perfect control over every bot response, ChatBot.com gives you more control (but at higher cost and effort).
Frequently Asked Questions
What's the main difference between ChatBot.com and WebChatAgent?
ChatBot.com requires you to build conversation flows manually using a visual builder. WebChatAgent AI learns from your website automatically and generates answers without manual flow building.
How much cheaper is WebChatAgent?
ChatBot.com Starter costs $52/month. WebChatAgent Basic costs €15/month. That's about 70-80% cheaper, plus WebChatAgent includes AI auto-learning that ChatBot.com doesn't have.
Does ChatBot.com have AI?
ChatBot.com has AI features to suggest responses, but you still need to build and maintain conversation flows manually. WebChatAgent AI learns from your content and generates answers automatically.
Does ChatBot.com include Live Chat?
No. ChatBot.com is a separate product from LiveChat (same company). You need a separate LiveChat subscription for human takeover. WebChatAgent includes Live Chat in the Standard plan.
Which is faster to set up?
WebChatAgent is faster. Enter your URL and AI starts learning immediately. ChatBot.com requires you to design conversation flows before your bot can respond to anything.