Chatbase alternatives 2027: 10 providers and their published prices

What this overview is, and what it is not

This is not a product review and not a ranking. We give no scores and we do not rate other providers. Every statement about another provider comes from its official product or pricing page, and each one shows the date we last checked.

WebChatAgent is our own product. It comes first in the list and is labelled as our own. All others follow in alphabetical order, so the order says nothing about quality.

For reference: what Chatbase publishes

So you have something to measure the alternatives against, here is what Chatbase itself states.

Five questions before you compare prices

An entry price on its own tells you little. These five questions decide whether two offers can be compared at all.

1. Where should customers reach you?

Only in the chat on your website, or also by WhatsApp, email and phone? If you need a second provider for the second channel, you maintain your knowledge twice and get two invoices. Before you compare, write down which channels you will need a year from now.

2. What exactly are you paying for?

Some providers charge per plan, others per person on the team or per workspace. A price per person applies to every person: with five people in support you pay it five times over. Where a provider charges per person or per workspace, it says so next to its price below.

3. Is the price for monthly or yearly payment?

For several providers in the table, the price shown applies to annual billing. If you want to pay monthly and cancel monthly, look up the monthly price on the provider's pricing page.

4. Can you try it with your own content?

A free plan or a trial period is worth more than any demo. Take ten questions your customers really ask, for example “What does shipping to Austria cost?”, and see what the chatbot makes of them from your website.

5. Where are the conversations processed?

Ask every provider about server location, the data processing agreement and the AI services that answer in the background. Only the provider can answer that reliably, which is why this page says nothing about others on that point.

The ten providers at a glance

The short version as a table first, then each provider with product focus, entry price and access. Prices are shown in the currency and billing period the provider itself states.

How the selection came about

The list contains the providers for which we maintain our own comparison pages with checked facts. It is not complete; there are more providers on the market. Prices and plans change, and the provider's current offer is always the one that counts.

Is something no longer correct? Write to hello@webchatagent.com and we will fix it.

What WebChatAgent offers

This section is advertising for our own product, with statements you can check. The chatbot answers from your website and your documents. Depending on the plan, the same knowledge also serves WhatsApp, Instagram, Facebook Messenger, your email inbox and a phone assistant that bills calls by the second, pay as you go.

Our servers are in Germany. Which AI services process a request depends on the model you choose and is listed in the data processing agreement. There is a free plan; Basic costs €19 net per month. All plans are on the pricing page.