Can I get a DPA before purchase?

Yes, on request. Sent for your legal review, signed digitally after contract close.

Where is data stored?

Only in German datacenters (Frankfurt region). No transfer outside the EU.

Are underlying LLMs trained on my data?

No. The LLM APIs we use are configured with training opt-out.

Which industries already use it?

Medical practices, law firms, insurance brokers, tax advisors, banks, non-profits, all with high compliance bars.

How do deletions work?

From the dashboard you can delete individual chats, all chats of a visitor, or the entire chatbot with all data in one click.

GDPR · DPA · EU-hosted

AI Chatbot, fully GDPR-compliant

WebChatAgent hosts all data in Germany, signs a Data Processing Agreement (Art. 28 GDPR), and does not train underlying LLMs on your content.

Servers in Germany, exclusive EU datacenter
Signed DPA per Art. 28 GDPR
No LLM training on your data
EU AI Act ready for regulated industries

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GDPR compliant Hosted in Germany Live in 10 minutes

Why GDPR compliance is critical for chatbots

Chatbots process personal data by design, names, emails, order numbers, sometimes health or financial info. Without EU hosting and a signed DPA, these data flows become a compliance trap. WebChatAgent gives DPOs and IT security teams a clean answer: data stays in the EU, the DPA is signed, retention is configurable, and underlying LLMs are not trained on customer data.

Features

How WebChatAgent delivers GDPR

Germany-based servers

All user data is processed in a certified German datacenter. No transfer to the US.

DPA included

Article 28 Data Processing Agreement, signed and available digitally, even before purchase on request.

Data stays yours

Your documents, chats, and leads are never used to train public LLMs. You remain the owner.

Retention you control

Built-in deletion tools for chat history, leads, and logs. Anonymize or delete records at a click, you set the schedule.

Cookie consent built in

Vanilla Cookie Consent integrated, Consent Mode v2 compatible with Google Tag Manager.

Transparent data flows

Full documentation of which data flows where, ideal for Data Protection Impact Assessments (DPIA).

Use Cases

Industries where GDPR is non-negotiable

Healthcare & medical practices

Patient data is specially protected. WebChatAgent answers FAQs on opening hours, appointments, and services without processing health info outside the EU.

Law firms & tax advisors

Client confidentiality and tax law demand maximum data control. DPA + EU hosting + local storage build an auditable legal construct.

Banks, insurers & financial services

BaFin requirements and KWG often rule out US SaaS. WebChatAgent is fully hosted in Germany and DORA-compatible.

Public sector & NGOs

EU hosting is often mandatory. Registered non-profits get 30 % off all paid plans.

Dive deeper

Pricing

Find the right plan for your business. See all features side by side.

Features

Automate 80% of your support and sales tasks. Reduce costs, increase revenue, and sleep better.

Enterprise White-Label

White-label & custom solutions

FAQ

GDPR FAQ

Yes. Germany-based hosting, DPA, no LLM training, deletion tools you control, right to access and erase, all per GDPR.

Compliance-first chatbot, ready today

Live in 10 minutes, DPA available on request.

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