AI phone assistants 2027: 8 providers and their published prices
An AI phone assistant answers calls when nobody on your team can pick up. Here are eight providers with what they publish themselves: who the product is built for, what it costs to start and how you can try it. No scores, no winner. One of the eight is us, and it says so.
What this overview is, and what it is not
This is not a product review and not a ranking. We give no scores and we do not rate other providers. Every statement about another provider comes from its official website, and each one shows the date we last checked.
WebChatAgent is our own product. It comes first in the list and is labelled as our own. All others follow in alphabetical order, so the order says nothing about quality.
What to settle before you compare prices
Phone prices are hard to lay side by side because almost every provider counts differently. These questions get you to a number that is right for you.
How many minutes do you really spend on the phone?
Count for one week. 40 calls a day at two minutes each come to 1,760 minutes a month with 22 working days; 5 calls a day come to only 220. Only with this number do you know whether a package with fixed minutes or billing by usage suits you.
What is the billing based on?
Four kinds appear in this overview: a monthly package with included minutes, a price per conversation, a price per minute from prepaid credit, and an individual contract without a public price list. With packages, ask what happens to unused minutes, and with per-minute prices, whether calls are rounded up to the full minute.
What comes on top of the base price?
The phone number, further numbers, additional users or minutes beyond the package can cost extra. Ask for a sample calculation for your month before you sign.
Who is the product built for?
Some providers address medical practices, others large customer-service teams, and others name no single industry. You will find that below under each product focus, and it often decides more than the price.
Can you listen first?
Call the assistant before you commit and ask it your customers' questions, for example “Do you still have an appointment free tomorrow at ten?”. Whether a provider names a free trial is noted for each one.
Where are the calls processed?
Names, numbers and sometimes health data come up on the phone. Ask every provider about server location, the data processing agreement and the speech and AI services in the background. Only the provider can answer that reliably, which is why this page says nothing about others on that point.
The eight providers at a glance
The short version as a table first, then each provider with product focus, entry price and access. Prices are shown in the currency and billing period the provider itself states.
| Provider | Published entry offer | Internally reviewed |
|---|---|---|
| WebChatAgent (our own product) | From the Standard plan at €35 net per month. Calls with no base fee and no minute package: credit from €20, €0.29 per minute, billed by the second; phone number €9 per month. | our own statement |
| Doctolib (Aaron.ai) | No stand-alone price: the provider states that the phone assistant is not sold separately but belongs to the Doctolib patient-management package with a fixed monthly price per doctor. | November 10, 2026 |
| Famulor | Pay as you go: €0 to start with 800 credits, then €0.15 net per minute. | November 10, 2026 |
| Fonio | Solo at €119 net per month on monthly billing or €99 on annual billing, with 1,000 included minutes. | November 10, 2026 |
| Parloa | No public prices; according to the pricing page consumption-based, per minute for voice and per interaction for chat. | November 10, 2026 |
| Synthflow | No public prices; according to the pricing page sold as an annual enterprise agreement, scoped among other things to call volume. | November 10, 2026 |
| VITAS | FLEX at €49 net per month on monthly billing or €40 on annual billing, with no included volume; plus €0.28 per conversation. | November 10, 2026 |
| Zeeg | Package XS at €59 per month on monthly billing or €49 on annual billing, plus VAT, with 250 included minutes. | November 10, 2026 |
our own product
WebChatAgent
- Publicly described product focus
- AI phone assistant on your own phone number: answers calls from the same knowledge as the chatbot, books appointments and can hand the call to your team.
- Published entry offer
- From the Standard plan at €35 net per month. Calls with no base fee and no minute package: credit from €20, €0.29 per minute, billed by the second; phone number €9 per month.
- Access and billing
- Self-service registration. Demo call in the browser on our website, free and without signing in.
Doctolib (Aaron.ai)
- Publicly described product focus
- AI phone assistant for calls to medical practices; according to the provider's site, Aaron.ai is now part of Doctolib.
- Published entry offer
- No stand-alone price: the provider states that the phone assistant is not sold separately but belongs to the Doctolib patient-management package with a fixed monthly price per doctor.
- Access and billing
- According to the provider, access is through the Doctolib patient-management package.
Internally reviewed: November 10, 2026
Famulor
- Publicly described product focus
- AI phone assistant for inbound and outbound calls with follow-up by WhatsApp, email and SMS.
- Published entry offer
- Pay as you go: €0 to start with 800 credits, then €0.15 net per minute.
- Access and billing
- Free start without a credit card.
Internally reviewed: November 10, 2026
Fonio
- Publicly described product focus
- AI phone assistant that, according to the provider, answers every call around the clock.
- Published entry offer
- Solo at €119 net per month on monthly billing or €99 on annual billing, with 1,000 included minutes.
- Access and billing
- Free trial on the home page after entering your own website; the pricing page names a 30-day money-back guarantee.
Internally reviewed: November 10, 2026
WebChatAgent and Fonio side by sideParloa
- Publicly described product focus
- AI agents for enterprise customer service.
- Published entry offer
- No public prices; according to the pricing page consumption-based, per minute for voice and per interaction for chat.
- Access and billing
- Access through a demo request with the provider.
Internally reviewed: November 10, 2026
Synthflow
- Publicly described product focus
- AI voice agents that answer and make phone calls for contact centers, outsourcing providers and multi-location brands.
- Published entry offer
- No public prices; according to the pricing page sold as an annual enterprise agreement, scoped among other things to call volume.
- Access and billing
- According to the pricing page there is no free plan and no trial.
Internally reviewed: November 10, 2026
VITAS
- Publicly described product focus
- AI call answering for medical practices, medical care centers and clinics.
- Published entry offer
- FLEX at €49 net per month on monthly billing or €40 on annual billing, with no included volume; plus €0.28 per conversation.
- Access and billing
- 30-day free trial; according to the pricing page no payment details are required.
Internally reviewed: November 10, 2026
Zeeg
- Publicly described product focus
- AI phone assistant for businesses: answers calls and questions, books appointments during the call and, according to the provider, also places calls itself.
- Published entry offer
- Package XS at €59 per month on monthly billing or €49 on annual billing, plus VAT, with 250 included minutes.
- Access and billing
- 5 free minutes for the AI phone assistant per new account.
Internally reviewed: November 10, 2026
Price presentation: Original currency and published billing period; tax status only where expressly stated; no savings calculation. This is a commercial first-party comparison by WebChatAgent, not an independent product test. WebChatAgent is not affiliated with the providers named here. Named trademarks belong to their respective owners. Products and prices may change; review each provider’s current offer before making a decision.
How the selection came about
The selection is our own: providers we have come across while watching the German-speaking market. It is not complete; there are more providers on the market. Prices and plans change, and the provider's current offer is always the one that counts.
Is something no longer correct? Write to hello@webchatagent.com and we will fix it.
What WebChatAgent offers on the phone
This section is advertising for our own product, with statements you can check. The phone assistant answers from the same knowledge as your chatbot, that is, from your website and your documents. It books appointments and can hand a call to your team.
Billing is pay as you go: you top up credit from €20 and pay €0.29 per minute, billed by the second. Your own phone number costs €9 per month. You need the Standard plan at €35 net per month. Our servers are in Germany; which speech and AI services process a call is listed in the data processing agreement.
Listen first, then decide
On our home page you can make a demo call in the browser without signing in. After that, create your chatbot on the free plan.
Frequently asked questions
That depends on the billing. This overview contains monthly packages with included minutes, prices per conversation, prices per minute from prepaid credit and individual contracts without a public price list. You will find the published entry point for each provider under “Published entry offer”.
At WebChatAgent the phone channel has no base fee and no minute package; you need the Standard plan at €35 net per month. Whether another provider starts without a monthly price is noted for it under “Published entry offer”.
No. It is published by WebChatAgent, one of the providers named. That is why there are no scores and no ranking, only statements the providers publish themselves, each with a check date.
Each provider shows the date of our last check. Prices and plans change, and the provider's current offer is the one that counts. We correct errors after a message to hello@webchatagent.com.
The selection is our own and not complete. It contains providers we have come across while watching the German-speaking market.