AI chatbot
for doctors' practices
Answer patient questions on opening hours, services and appointments automatically — GDPR-compliant, hosted in Germany, live in 10 minutes.
The phone rings non-stop
Medical practices spend hours on repetitive phone calls: opening hours, parking, appointments, repeat prescriptions, which insurance is accepted. That ties up staff time and frustrates patients on hold.
An AI chatbot on your practice website
WebChatAgent learns from your practice website and documents, answers standard questions in natural language and routes complex cases to your assistant. GDPR-compliant, DPA, German hosting — exactly what a practice needs. Integrated appointment booking via Google Calendar, call-back forms, and optional WhatsApp.
Typical patient questions the chatbot handles
Opening hours & holiday coverage
Standard and holiday opening times answered directly.
Appointment booking
Check-ups, vaccinations, follow-ups — via Google Calendar with buffers.
Repeat prescriptions
Patients submit repeat prescription requests via a form with attached scans.
Insurance & services
Which services are covered, which are add-on.
Directions & parking
Parking, public transport, accessibility — standard questions answered in seconds.
Emergency routing
Emergency phrasing (severe chest pain) triggers immediate routing to the on-call number.
Measurable gains for practices
Phone calls
Standard questions routed through the bot.
Availability
Evenings, weekends, holidays.
Online appointments
More patients book themselves — more convenient.
Common questions from practices
Yes. Hosting in Germany, DPA, no transfer to the US. Suitable for special-category data.